Privacy Notice
Last updated: October 13, 2026
PriApps LLC (“PriApps”, “we”, “us” or “our”) operates the PriApps website at priapps.com.
This Privacy Notice explains what personal information we collect when you visit our website, contact us, attend our webinars, receive communications from us, access restricted areas of our website, or deal with us as a customer, reseller, distributor, supplier or other business partner.
It also explains how we use that information, who we may share it with, how long we keep it and the choices and rights available to you.
PriApps LLC
PO Box 161206
Austin, TX 78716
United States of America
PriApps LLC operates from the United States.
Sales and support for the United Kingdom and Europe are handled by PriApps Limited, a separate United Kingdom company under common ownership with PriApps LLC.
If you are located in the United Kingdom, European Economic Area (“EEA”) or Switzerland, please also see the section titled Visitors From the United Kingdom, Europe and Switzerland below.
1. How to Contact Us About Privacy
For questions, requests or complaints concerning personal information, contact:
or write to:
PriApps LLC
Attn: Privacy
PO Box 161206
Austin, TX 78716
United States of America
The privacy email address is monitored for matters relating to both PriApps LLC and PriApps Limited and inquiries can be directed to the appropriate company.
2. When PriApps Acts for Its Customers
Organizations use PriApps products to manage printing, copying, scanning, faxing and related document workflows.
When a PriApps product or service processes personal information on behalf of a customer — for example, user names, authentication information or records associated with print, copy, scan or fax activity — the customer determines why and how that information is used.
In those circumstances, PriApps generally acts as a service provider or processor on the customer's instructions and under the applicable agreement with that customer.
If you use PriApps software through your employer, school or another organization and want to understand how information about you is used, please refer to that organization's privacy notice or contact that organization.
The remainder of this Privacy Notice primarily describes personal information for which PriApps itself determines the purposes and means of processing.
3. Information We Collect
Information You Give Us
Depending on how you interact with PriApps, we may collect:
- Inquiries, demonstrations and trials: your name, company, business email address, telephone number and information included in your message.
- Support requests: your contact details, PriApps customer information, reseller or dealer information where relevant, and information necessary to understand and resolve your request.
- Partner and distributor inquiries: your name, job title, company, country, business contact information and information you provide about your organization.
- Webinars: your name, company and business email address when you register for a webinar or request a recording.
- Correspondence: information you provide when communicating with us by email, telephone or mail.
- Customer, partner, distributor and supplier records: business contact details and information relating to the commercial relationship between PriApps and your organization.
- Orders and payments: information necessary to administer orders, invoicing and payments. PriApps does not normally collect or store complete payment-card information through the Website.
Our Website forms do not permit file uploads.
Please do not submit sensitive personal information through our Website unless PriApps has specifically requested it and there is an appropriate reason and method for doing so.
Restricted Partner Area
The Website may include a password-protected area for authorized PriApps resellers and distributors.
Access may use authentication through a user's Microsoft or Google account or another authentication method selected by PriApps.
Depending on the authentication system ultimately implemented, PriApps may receive and process information such as:
- your name;
- business email address;
- organization;
- account or user identifier;
- partner access permissions;
- authentication and session information; and
- security information relating to access to the restricted area.
We use this information only as necessary to authenticate users, administer partner access, protect the restricted area and provide authorized partner resources.
The authentication technology and information collected may change as the Partner Area is developed. We will update this Privacy Notice where a material change affects how personal information is used.
Information Collected Automatically
When you use our Website we may collect certain technical information.
Server and security logs. Our hosting and security systems may record information such as your IP address, browser type, device information, date and time of access, pages requested and technical or security events.
We use this information to operate, protect and troubleshoot the Website and to detect misuse.
Analytics. Where analytics are enabled for your visit, we collect information about how the Website is used. See Cookies, Authentication and Analytics below.
Information From Other Sources
We may receive business contact information from:
- PriApps resellers, distributors, dealers and other partners;
- customers that ask us to work with their reseller or service provider;
- publicly available business sources, such as company websites and business directories; and
- people within your organization who identify you as an appropriate business contact.
4. How We Use Personal Information
We use personal information where appropriate to:
- respond to inquiries;
- arrange demonstrations and trials;
- provide customer and technical support;
- administer customer, reseller, distributor, supplier and other business relationships;
- manage access to restricted areas of the Website;
- authenticate authorized partner users;
- process orders, invoicing and payments;
- organize and deliver webinars;
- communicate about PriApps products, services, events and relevant company news;
- understand how our Website is used and improve its operation;
- monitor Website performance;
- maintain the security of our Website, systems and partner resources;
- prevent fraud, misuse and unauthorized access;
- comply with legal and regulatory obligations; and
- establish, exercise or defend legal claims.
PriApps does not sell personal information.
We do not share personal information with third parties for their own targeted advertising.
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
5. Marketing Communications
We may send business contacts PriApps news, product information and other relevant business communications where permitted by applicable law.
Our Website forms may state:
“We may send you PriApps news and product updates by email. You can unsubscribe at any time.”
You can stop receiving marketing emails at any time by:
- selecting the unsubscribe link in a marketing email; or
- contacting privacy@priapps.com.
Stopping marketing communications will not prevent us from sending communications that are necessary for an existing customer, partner, distributor or supplier relationship.
6. Cookies, Authentication and Analytics
Cookies and similar technologies are small files, identifiers or browser storage mechanisms that websites and online services may use to operate and remember information.
PriApps does not use Website cookies for advertising.
Strictly Necessary Technologies
The Website may use cookies, browser storage or similar technologies that are necessary to:
- provide Website functionality;
- remember privacy choices;
- maintain security;
- authenticate authorized resellers and distributors; and
- maintain a signed-in session within restricted areas.
These technologies are necessary for the relevant part of the Website to operate and are not used for advertising.
Where partner authentication is provided through Microsoft, Google or another authentication provider, that provider may also use technologies necessary to authenticate the account in accordance with its own privacy notice and terms.
Analytics
We use analytics to understand, in aggregate, how visitors use the Website so that we can improve it.
We do not use Website analytics for targeted advertising.
Where required by applicable law, analytics technologies are activated only after you have given consent.
You can change your analytics choice through Cookie settings on the Website.
Where supported, we may also treat a recognized Global Privacy Control signal as an instruction not to activate optional analytics technologies.
Google Analytics
Where enabled, Google Analytics may collect information such as:
- pages viewed;
- how you arrived at the Website;
- approximate geographical location;
- browser and device information; and
- interactions with Website features.
Where we measure Website form activity, analytics may record that a particular type of form was submitted. We do not intentionally send the contents you type into Website forms to Google Analytics.
Google advertising features are not enabled for PriApps Website analytics.
Typical analytics technologies may include:
| Name | Provider | Purpose | Typical Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes one Website visitor from another | Up to 13 months |
_ga_<ID> | Google Analytics | Maintains analytics information relating to Website visits | Up to 13 months |
The precise identifiers used may change as Google updates its services.
Privacy Preference
PriApps may use browser local storage or a similar technology to remember whether you accepted or declined optional analytics.
This information is normally retained for approximately six months unless you clear your browser storage earlier.
Performance Monitoring
We may use Vercel Speed Insights or equivalent technical performance tools to understand Website loading speed and performance.
Where configured to operate without identifying individual Website visitors or setting optional cookies, these measurements are used for technical performance analysis.
Browser Controls
You can also block or delete cookies using your browser settings.
Blocking optional cookies should not prevent you from accessing the public Website. Blocking technologies necessary for authentication may prevent access to restricted Website areas.
7. How We Share Personal Information
We share personal information only where appropriate for our business operations, contractual relationships or legal obligations.
PriApps Limited
PriApps Limited handles sales and support for customers, resellers and distributors in the United Kingdom and Europe.
PriApps LLC and PriApps Limited may therefore share relevant business contact, inquiry, sales, partner and support information where necessary to manage those relationships.
PriApps LLC and PriApps Limited are separate companies and may each act as a controller of personal information for their respective activities.
Authorized PriApps Resellers and Distributors
PriApps sells through authorized resellers and distributors.
Where you request pricing, a demonstration, trial, sales assistance or support, we may provide relevant information from your request to the authorized PriApps reseller or distributor responsible for your organization or region so that it can assist you.
That partner may process your personal information under its own privacy obligations.
Service Providers
We use service providers to help operate our business and Website. Depending upon the service and configuration, these may include:
| Purpose | Provider |
|---|---|
| Website hosting and performance | Vercel |
| Website form delivery | Resend |
| Website analytics | |
| Business email and collaboration | An email and productivity-suite provider based in the United States |
| Customer relationship management | A customer relationship management (CRM) provider based in the United States |
| Marketing communications | An email marketing provider based in the United States |
| Accounting | An accounting software provider based in the United States |
| Webinars | A webinar platform provider based in the United States |
| Website authentication | Microsoft, Google and/or another authentication provider, depending on the final Partner Area implementation |
You can ask privacy@priapps.com for the names of the service providers that process your personal information.
Our support-management software is operated by PriApps rather than an external support-ticket provider.
Service providers may process personal information only for the purposes for which their services are used and subject to applicable contractual and legal requirements.
Professional Advisers
We may provide information to professional advisers such as lawyers, accountants, auditors and insurers where reasonably necessary.
Legal and Security Requirements
We may disclose information where required by law or where reasonably necessary to:
- respond to lawful requests from authorities;
- enforce our agreements;
- investigate suspected misuse or fraud; or
- protect the rights, property, security or safety of PriApps, our customers, partners or others.
Business Transfers
If all or part of PriApps' business or assets are sold, reorganized or transferred, relevant personal information may be provided to the buyer, successor or advisers involved in the transaction, subject to applicable privacy requirements.
We do not sell personal information or provide it to other organizations for their own targeted advertising.
8. How Long We Keep Personal Information
We retain personal information for only as long as reasonably necessary for the purposes for which we collected it, including applicable legal, accounting and contractual requirements.
Our typical retention periods are:
| Information | Typical Retention |
|---|---|
| Inquiries that do not result in a business relationship | Up to 2 years after our last substantive contact |
| Customer, reseller, distributor and supplier business contacts | While the business relationship continues and generally up to 7 years afterward |
| Orders, invoices and accounting records | Generally 7 years |
| Support records | While the organization is a customer and generally up to 3 years afterward |
| Partner Area account information | While access remains authorized and for a reasonable period afterward for security and audit purposes |
| Marketing contact details | Until you unsubscribe or we otherwise stop marketing to you |
| Marketing suppression records | As necessary to ensure that an unsubscribe request continues to be honored |
| Website analytics | Generally no longer than 14 months |
| Server and security logs | For a limited period appropriate to operational and security requirements |
Different periods may apply where:
- applicable law requires a longer or shorter period;
- information is required in connection with litigation or a legal claim;
- security or fraud concerns require retention; or
- another agreement establishes an appropriate retention period.
When PriApps acts as a service provider or processor for a customer, information is retained as provided by the applicable customer agreement and customer instructions.
9. How We Protect Personal Information
We use technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss and misuse.
Depending on the system and information involved, these measures may include:
- access controls;
- authentication;
- limiting information access to people who require it;
- encryption in transit;
- system and security monitoring; and
- contractual security obligations for relevant service providers.
No internet-connected system can be guaranteed to be completely secure.
If a personal-data breach occurs, PriApps will investigate it and provide notifications where required by applicable law.
10. Your Choices
Marketing
You may unsubscribe from marketing communications at any time using the unsubscribe link in an email or by contacting privacy@priapps.com.
Analytics
You may control optional Website analytics through Cookie settings.
Your Personal Information
You may contact privacy@priapps.com to ask about personal information PriApps holds about you or to request that it be corrected or deleted.
Depending on applicable law and the circumstances, additional rights may apply.
We may need to verify your identity before completing a request.
11. US State Privacy Rights
Privacy laws in certain US states may provide their residents with rights concerning personal information.
Depending upon the law and whether it applies to PriApps, those rights may include the ability to:
- obtain information about personal information held about you;
- receive a copy of certain personal information;
- correct inaccurate information;
- request deletion;
- opt out of the sale of personal information;
- opt out of targeted advertising; and
- opt out of certain forms of automated profiling.
PriApps does not sell personal information, use personal information for targeted advertising, or use automated profiling to make decisions that have legal or similarly significant effects on individuals.
Whether or not a particular state privacy statute applies to your request, you may contact us at privacy@priapps.com with privacy questions or requests.
Where applicable law provides a right to appeal a decision concerning a privacy request, you may do so by replying to our response.
We will not discriminate against you for exercising privacy rights provided by applicable law.
12. Visitors From the United Kingdom, Europe and Switzerland
This section provides additional information for individuals located in the United Kingdom, EEA or Switzerland.
PriApps LLC and PriApps Limited
PriApps LLC operates the Website and is responsible for personal information it collects for its own purposes through the Website.
PriApps Limited handles sales and support activities relating to customers, distributors, resellers and partners in the United Kingdom and Europe.
PriApps LLC and PriApps Limited are separate companies. Depending upon the relevant activity, each company may act as a controller of the personal information it processes.
You can contact either company about privacy matters at:
PriApps Limited may also be contacted at:
PriApps Limited
The Shetlands
Theale Road
Burghfield
Reading
Berkshire RG30 3TN
United Kingdom
Legal Bases
Where UK GDPR or EU GDPR applies, we process personal information under one or more appropriate legal bases.
These may include:
- Contract: where processing is necessary to take requested steps before entering into a contract or to perform an applicable contract.
- Consent: where we specifically ask for consent, including for optional analytics technologies where required.
- Legitimate interests: where processing is necessary for legitimate business purposes and those interests are not overridden by the rights and interests of the individual. These purposes may include responding to business inquiries, managing relationships with customers and partners, operating webinars, maintaining appropriate business communications, protecting our systems and managing our Website.
- Legal obligation: where processing is necessary to comply with applicable legal requirements.
Where marketing communications rely on another lawful basis permitted under applicable electronic-communications and data-protection laws, you may still object to or unsubscribe from marketing at any time.
International Transfers
PriApps LLC is located in the United States and some service providers used by PriApps may process information in the United States or other countries.
PriApps Limited may transfer personal information to PriApps LLC or to service providers outside the United Kingdom.
Where applicable data-protection law requires safeguards for an international transfer, the relevant PriApps company uses an appropriate lawful mechanism. Depending on the circumstances, this may include adequacy arrangements, approved standard contractual clauses, the UK International Data Transfer Agreement, the UK Addendum to the European Commission's Standard Contractual Clauses, or another mechanism permitted by applicable law.
You may contact privacy@priapps.com for more information about safeguards applicable to your personal information.
Your Data Protection Rights
Where applicable UK, EEA or Swiss data-protection law applies, you may have rights including the right to:
- obtain access to personal information held about you;
- have inaccurate information corrected;
- request erasure of personal information;
- restrict certain processing;
- object to certain processing;
- receive certain information in a portable format; and
- withdraw consent where processing is based on consent.
These rights are subject to conditions and exceptions under applicable law.
You can object to direct marketing at any time.
To exercise your rights, contact:
We may need to confirm your identity before responding.
We will respond within the time required by applicable law.
Complaints
If you have a concern about how PriApps handles your personal information, please contact us first at:
We will investigate privacy complaints and respond in accordance with applicable legal requirements.
If UK data-protection law applies, you also have the right to complain to the UK Information Commissioner's Office (ICO).
If EU GDPR applies, you may have the right to complain to the appropriate supervisory authority in the EEA country where you live or work or where you believe a data-protection infringement occurred.
Nothing in this Privacy Notice limits any statutory right you have to contact a supervisory authority directly.
13. Children
PriApps products and the Website are intended for businesses and organizations and are not directed to children.
PriApps does not knowingly use the Website to collect personal information directly from children.
If you believe a child has provided personal information directly to PriApps through the Website, please contact privacy@priapps.com.
14. Links to Other Websites
Our Website may contain links to websites and services that PriApps does not control.
The privacy practices of those organizations are governed by their own privacy notices.
We encourage you to review those notices before providing personal information to a third-party website or service.
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our Website, business practices, technology or legal requirements.
When we update it, we will change the Last updated date at the top of this page.
If we make a material change to how we use personal information, we will provide additional notice where appropriate or required by law.